Shipping policy
1. Customer Responsibility for Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout. We are not liable for orders shipped to an incorrect or incomplete address provided by the customer.
2. Lost or Missing Packages
If a package is lost during transit, we will gladly arrange a reshipment at no additional cost.
However, if a package is marked “Delivered” by the carrier and is subsequently lost, stolen, or cannot be located, we are unfortunately not responsible, as the order has been successfully delivered to the provided address.
3. Free Standard Shipping
We offer free standard shipping on all orders. All shipping costs for standard delivery are fully covered by us.
4. Expedited Shipping
Expedited shipping options may be available at checkout. Choosing expedited shipping allows your order to be processed and shipped faster than standard shipping.
5. Shipping Timeframes
Due to high order volume, please allow an estimated 9–12 business days for delivery. Processing and transit times may vary depending on destination and carrier conditions.