You can check your order status anytime by pasting your Tracking Number into our tracking page here:
👉 https://chuzhao.store/apps/track123

Please note: tracking updates may sometimes appear 1–2 days behind the actual shipping progress, depending on carrier scans and updates. So even if there’s no recent scan, your order is likely still moving along normally.

Tracking your order is easy! Just copy and paste your Tracking Number into our tracking page:
👉 https://chuzhao.store/apps/track123

You’ll see real-time updates on your shipment’s journey.
If you don't know your tracking number, check your shipping confirmation email or reach out to us.

Due to high demand and rapid fulfillment by a small team, some packages may experience slight delays.

Most orders are delivered within 9–15 BUSINESS DAYS 📦 (this does not include weekends or holidays).

If it seems delayed, please check the tracking — in many cases, your package may already be close to delivery but just not updated yet.

Still concerned? Reach out via the contact form and we’ll do our best to assist you.

You can easily transfer your photos to any device — iPhone, Android, Mac, or Windows — using our Universal MicroSD Reader.

Just insert your SD card into the reader and plug it into your device to access, save, or share your pictures instantly. This also helps free up space on your SD card.

👉 Get the Universal MicroSD Reader here

The free SD Card and camera strap are included only with the CHUZHAO camera itself.

If you ordered only the lens kit or other accessories, these free gifts are not included — this is not a mistake.

Each camera order comes with one set of free gifts (1 SD Card + 1 strap).
If your order summary shows more, this was an error in the listing, and we sincerely apologize for the confusion.

We kindly ask customers not to misuse or abuse the free gifts system — it’s our small way of saying thank you to genuine CHUZHAO camera owners 💛