Before You Contact Us – Quick Answers
What is the status of my order?
What is the status of my order?
You can check your order status anytime by pasting your Tracking Number into our tracking page here:
👉 https://chuzhao.store/apps/track123
Please note: tracking updates may sometimes appear 1–2 days behind the actual shipping progress, depending on carrier scans and updates. So even if there’s no recent scan, your order is likely still moving along normally.
How do I track my order?
How do I track my order?
Tracking your order is easy! Just copy and paste your Tracking Number into our tracking page:
👉 https://chuzhao.store/apps/track123
You’ll see real-time updates on your shipment’s journey.
If you don't know your tracking number, check your shipping confirmation email or reach out to us.
Is there a delay with my order?
Is there a delay with my order?
Due to high demand and rapid fulfillment by a small team, some packages may experience slight delays.
Most orders are delivered within 9–15 BUSINESS DAYS 📦 (this does not include weekends or holidays).
If it seems delayed, please check the tracking — in many cases, your package may already be close to delivery but just not updated yet.
Still concerned? Reach out via the contact form and we’ll do our best to assist you.
How do I transfer my photos?
How do I transfer my photos?
You can easily transfer your photos to any device — iPhone, Android, Mac, or Windows — using our Universal MicroSD Reader.
Just insert your SD card into the reader and plug it into your device to access, save, or share your pictures instantly. This also helps free up space on your SD card.